Offices open for appointments only, no walk-ins
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What We Do
CSC provides utility assistance to help our neighbors with basic life essentials that everyone deserves. We partner with local utility providers to keep lights on, water running, and your home comfortable year-round!
Find answers to common questions about Utility Assistance, how the program works, and ways to apply.
Skip the appointment by downloading our application and mailing or dropping it off at one of our offices! Read more below about eligibility and applying.
You can schedule an appointment (not required) to review eligibility criteria and start the application process. Call your county’s automated scheduling line below.
Financial assistance with power, water, and gas bills, and other heating methods. Assistance is available year-round, and does not require a shut-off notice or past due bill.
No, this program is for residences and individuals only.
Apply by downloading the application on this page, or calling for an appointment to help you with the application. Once the application process is complete and you qualify, your 'pledge' will be applied directly to your utility account. Please note, application processing can take up to 6-8 weeks.
Our appointments can fill up fast, we recommend calling around the 1st of the month as that is when we open the following month’s availability. You also don't need an application to apply! See below about downloading an application.
No, you need to continue paying your utility bill as you're able. If you have a shut off notice, or will not be able to pay a future bill, call your utility provider to make a payment plan and let them know you have applied with us. It can take 2-3 billing cycles to post in your account, depending on your utility provider.
Assistance based on eligibility. Households (includes all adults living in the residence) must meet income guidelines.
Applying without an appointment:
Applying by making appointment:
The River Center
3000 S Santiam Hwy
Lebanon, OR 97355
(541) 926-7163
*Limited hours
Make your home more comfortable, safe and affordable with our FREE weatherization services and repairs. We partner with local utility companies to improve the energy efficiency of your home.
Looking for simple ways to reduce your utility bills, improve your energy conservation, and stay more comfortable year-round? Check out our energy education page for tips!
We’re always available to help answer your questions about energy conservation, weatherization and how to minimize your energy costs.
