Utility Assistance

What We Do

CSC provides utility assistance to help our neighbors with basic life essentials that everyone deserves. We partner with local utility providers to keep lights on, water running, and your home comfortable year-round!

Jan 2023 update: Due to high demand, assistance is limited for the time being, pending legislative approval for additional funding. Until then, please be patient and continue to work with your landlord, utility provider, and our team members.

Find answers to common questions about how utility assistance works, qualifications, and applying. Additional questions? Contact us.

Skip the appointment by downloading our application and mailing or dropping it off at one of our offices!

You can schedule an appointment (not required) to review eligibility criteria and start the application process. Call your county’s automated scheduling line below.

Financial assistance with power, water, and gas bills, and other heating methods. Assistance is available year-round, and does not require a shut-off notice or past due bill.

No, this program is for residences and individuals only.

Complete applications are processed in the order received (must provide supporting documents). Once the application process is complete and you qualify, your 'pledge' will be applied directly to your utility account. Please note, application processing can take up to 6-8 weeks.

Dependent on household eligibility, heating assistance starts at $250 and water assistance starts at $100. Please note that funding is limited, multiple payments should not be expected.

Our appointments can fill up fast, we recommend calling around the 1st of the month as that is when we open the following month’s availability. But, you don't need an appointment to apply! See below about downloading an application and skip the wait.

No, you need to continue paying your utility bill as you're able. If you have a shut off notice, or will not be able to pay a future bill, call your utility provider to make a payment plan and let them know you have applied with us. It can take 2-3 billing cycles to post in your account, depending on your utility provider.

How to Apply

Eligibility criteria apply. Households (includes all adults living in the residence) must meet income guidelines.

Apply without an appointment:

  1. Download and print application; complete and sign, including copies of eligibility documents for all adults in household
  2. Mail in or drop off application packet to one of our offices
  3. Once application is received, program staff process, and payment is applied directly to utility account

Need help completing the application? Watch our instructional video here.

Apply by appointment:

  1. Schedule appointment through our automated phone system
  2. Complete and sign application, including eligibility documents for all adults in household
  3. Return application, program staff process, and payment is applied directly to utility account

Utility Assistance Locations

Benton County

917B NW Grant Avenue
Corvallis, Oregon 97330
(541) 752-2840

Lincoln County

120 NE Avery, 2nd Floor
Newport, OR 97365
(541) 265-3293

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321
(541) 926-7163

Energy Conservation

Weatherization

Make your home more comfortable, safe and affordable with our FREE weatherization services and repairs. We partner with local utility companies to improve the energy efficiency of your home.

Energy Education

Looking for simple ways to reduce your utility bills, improve your energy conservation, and stay more comfortable year-round? Check out our energy education page for tips!

Utility Assistance Resources

We’re always available to help answer your questions about energy conservation, weatherization and how to minimize your energy costs.