Utility Assistance

What We Do

CSC provides utility assistance to help our neighbors with basic life essentials that everyone deserves. We partner with local utility providers to keep lights on and your home comfortable year-round!

If you are at risk of a disconnection, make payments arrangements with your utility provider and contact our help desk if further assistance is needed.

July applications available 7/15 – 7/19. Completed applications can be submitted anytime. Learn more about applying below.

You can schedule an appointment to start the application process, but it is not required. Call your county’s automated line to schedule.

Find answers to common questions about how utility assistance works, qualifications, and applying. Additional questions? Contact us.

Financial assistance with power and gas bills, and other heating/cooling methods. Assistance is available year-round, and does not require a shut-off notice or past due bill.

No, this program is for residences and individuals only.

Completed applications are processed in the order received (must include required documents). If you qualify, your pledge will be applied directly to your utility account. Please note, application processing can take up to 6-8 weeks.

Dependent on household eligibility, assistance starts at $250. Please note that funding is limited, multiple payments should not be expected.

Call the utility assistance line for the county you reside in (listed below) and press 4 to see if your application has been received.

Call our help desk and leave a message, or visit one of our offices in person. Inform your utility provider you're working with us, and make a payment plan if you're able.

No, you need to continue paying your utility bill as you're able.

How to Apply

July applications available 7/15 – 7/19. Completed applications can be submitted anytime. Call our help desk if you are at risk of a shut off.

  1. Download and print application, or pick up an application from one of our offices, complete and sign, including copies of eligibility documents for all adults in household
  2. Mail in or drop off application packet to one of our offices
  3. Once application is received, program staff process, and payment is applied directly to utility account, no appointment required!

Must use current year’s application, prior year applications will not be accepted. Can take up to 6 weeks to process.

Eligibility

Eligibility criteria apply, households (includes all adults living in the residence) must meet income guidelines. Applications must be submitted with required documents, samples below.

Utility Assistance Locations

Benton County

1121 NW 9th St.
Corvallis, Oregon 97330

Monday – Friday
8:00am – 5:00pm

No walk-ins after 4:00pm or on Wednesdays beyond dropping off completed applications or documents.

Lincoln County

120 NE Avery, 2nd Floor
Newport, OR 97365

Monday – Wednesday
8:00am – 5:00pm
Closed for lunch noon-1:00pm

No walk-ins after 4:00pm beyond dropping off completed applications or documents.

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321

Monday – Friday
8:00am – 5:00pm
Closed for lunch noon-1:00pm

No walk-ins after 4:00pm or on Wednesdays beyond dropping off completed applications or documents.

Help Desk

Linn & Benton Counties

Please only leave one message per household. Calls are returned in the order received, allow up to 3 business days.

Lincoln County

Please only leave one message per household. Calls are returned in the order received, allow up to 3 business days.

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321
Automated scheduling line:
(541) 926-7163

Energy Conservation

Weatherization

Make your home more comfortable, safe and affordable with our FREE weatherization services and repairs. We partner with local utility companies to improve the energy efficiency of your home.

Energy Education

Looking for simple ways to reduce your utility bills, improve your energy conservation, and stay more comfortable year-round? Check out our energy education page for tips!

Utility Assistance Resources

We’re always available to help answer your questions about energy conservation, weatherization and how to minimize your energy costs.