Utility Assistance

What We Do

CSC provides utility assistance to help our neighbors with basic life essentials that everyone deserves. We partner with local utility providers to keep lights on and your home comfortable year-round!

All completed applications for the 2024 season are due Friday 8/30. Applications will not be available in September. If you are at risk of a crisis, contact our help desk and make payment arrangements with your utility provider.

Appointments are not required to apply for assistance! Stop by our offices or download online, submit, and watch your mailbox for your receipt in 6-8 weeks! Learn more below.

If you’re at risk of facing a utility crisis, or already have a disconnection, please contact our Utility Assistance help desk for help, even when applications are closed.

Find answers to common questions about how utility assistance works, qualifications, and applying. Additional questions? Contact us.

2024 - 2025 Warming Season Update

Utility Assistance is closed for the season. Households with seniors (60+) and disabled individuals (receiving disability payments) will be served in November. If that includes your household and you’ve been served before, an application will be mailed to you by November 15th.  If you have not received assistance before, please call to request an application.

The new season will open for the public in December. Like last year, applications will be available one week per month, typically the third week. Applications are set to open December 16th – 20th online and in our regional offices. As always, completed applications, including required documentation, can be returned any time.

Please note propane assistance will follow the same timelines and applications for propane will be processed in the order received with all other applications.

If you are at risk of a disconnection, please work with your utility provider. For questions, please call the Utility Assistance Help Desk.

Financial assistance with power and gas bills, and other heating/cooling methods. Assistance is available year-round, and does not require a shut-off notice or past due bill.

No, this program is for residences and individuals only.

Completed applications are processed in the order received (must include required documents). If you qualify, your pledge will be applied directly to your utility account. Please note, application processing can take up to 8 weeks.

Dependent on household eligibility, assistance starts at $250. Please note that funding is limited, multiple payments should not be expected.

Call the utility assistance line for the county you reside in (listed below) and press 4 to see if your application has been received.

Call our help desk and leave a message, or visit one of our offices in person. Inform your utility provider you're working with us, and make a payment plan if you're able.

No, you need to continue paying your utility bill as you're able.

How to Apply

Program season is closed. Call our help desk if you are at risk of a crisis.

  1. Download and print application or pick up from one of our offices (only available when posted). Be sure to read the cover page to ensure accuracy, complete and sign.
  2. Return application packet to one of our offices, including copies of eligibility documents for all adults in household.
  3. Once application is received, program staff process, payment is applied directly to utility account, and a receipt is mailed to you – no appointment required!

Must use current year’s application, prior year applications will not be accepted. Can take up to 8 weeks to process.

Eligibility

Eligibility criteria apply, households (includes all adults living in the residence) must meet income guidelines. Applications must be submitted with required documents, see below.

Utility Assistance Offices

Benton County

1121 NW 9th St.
Corvallis, Oregon 97330

Monday – Friday
8:00am – 5:00pm

No walk-ins after 4:00pm or on Wednesdays beyond dropping off completed applications or documents.

Lincoln County

120 NE Avery, 2nd Floor
Newport, OR 97365

Monday – Wednesday
8:00am – 5:00pm
Closed for lunch noon-1:00pm

No walk-ins after 4:00pm beyond dropping off completed applications or documents.

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321

Monday – Friday
8:00am – 5:00pm
Closed for lunch noon-1:00pm

No walk-ins after 4:00pm or on Wednesdays beyond dropping off completed applications or documents.

Help Desk

Linn & Benton Counties

Please only leave one message per household. Calls are returned in the order received, allow up to 3 business days.

Lincoln County

Please only leave one message per household. Calls are returned in the order received, allow up to 3 business days.

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321
Automated scheduling line:
(541) 926-7163

Energy Conservation

Weatherization

Make your home more comfortable, safe and affordable with our FREE weatherization services and repairs. We partner with local utility companies to improve the energy efficiency of your home.

Energy Education

Looking for simple ways to reduce your utility bills, improve your energy conservation, and stay more comfortable year-round? Check out our energy education page for tips!