Utility Assistance

What We Do

CSC provides utility assistance to help our neighbors with basic life essentials that everyone deserves. We partner with local utility providers to keep lights on, water running, and your home comfortable year-round!

Program update: Due to limited funds, applications for power assistance are limited. Please call our help desk and leave a message if you are at risk of a shut off or for water assistance, which is still available. If you received a water assistance payment prior to December 2022, you may be eligible for additional assistance!

Due to limited funds remaining for power assistance, applications are currently limited. Please call our help desk if you are at risk of a shut off or for water assistance.

You can schedule an appointment to start the application process, but it is not required. Call your county’s automated line below to schedule.

Find answers to common questions about how utility assistance works, qualifications, and applying. Additional questions? Contact us.

Financial assistance with power, water, and gas bills, and other heating methods. Assistance is available year-round, and does not require a shut-off notice or past due bill.

No, this program is for residences and individuals only.

Complete applications are processed in the order received (must provide supporting documents). If you qualify, your pledge will be applied directly to your utility account. Please note, application processing can take up to 6-8 weeks.

Dependent on household eligibility, heating assistance starts at $250 and water assistance starts at $100. Please note that funding is limited, multiple payments should not be expected.

Call the utility assistance line for the county you reside in (listed below) and press 4 to see if your applications has been received and if your pledge has been approved.

Call our help desk and leave a message, or visit one of our offices in person. Inform your utility provider you're working with us, and make a payment plan if you're able.

Our appointments fill up fast, we recommend calling around the 1st of the month as that is when we open the following month’s availability. And you don't need an appointment to apply! See below about downloading an application to skip the wait.

No, you need to continue paying your utility bill as you're able.

How to Apply

Applications for power assistance are currently limited, call our help desk for shut off risks or water assistance. Eligibility criteria apply, households (includes all adults living in the residence) must meet income guidelines.

To apply:

  1. Download and print application (not available while applications are limited), complete and sign, including copies of eligibility documents for all adults in household
  2. Mail in or drop off application packet to one of our offices
  3. Once application is received, program staff process, and payment is applied directly to utility account, no appointment required!

Need help completing the application? Watch our instructional video here.

Other ways to apply:

  1. Pick up an application from one of our offices, complete and return
  2. Schedule appointment through our automated phone system
  3. Request an application be mailed to you by calling our help desk, complete and return

Utility Assistance Locations

Benton County

917B NW Grant Avenue
Corvallis, Oregon 97330
Automated scheduling line:
(541) 752-2840

Lincoln County

120 NE Avery, 2nd Floor
Newport, OR 97365
Automated scheduling line:
(541) 265-3293

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321
Automated scheduling line:
(541) 926-7163

Help Desk

Linn & Benton Counties

Please only leave one message per household. Calls are returned in the order received, allow up to 3 business days.

Lincoln County

Please only leave one message per household. Calls are returned in the order received, allow up to 3 business days.

Linn County

250 SW Broadalbin, Suite 2A
Albany, OR 97321
Automated scheduling line:
(541) 926-7163

Energy Conservation

Weatherization

Make your home more comfortable, safe and affordable with our FREE weatherization services and repairs. We partner with local utility companies to improve the energy efficiency of your home.

Energy Education

Looking for simple ways to reduce your utility bills, improve your energy conservation, and stay more comfortable year-round? Check out our energy education page for tips!

Utility Assistance Resources

We’re always available to help answer your questions about energy conservation, weatherization and how to minimize your energy costs.